Deputy Majority Leader

Currently serving as a Transaction Officer and Customer Service Executive at Access Bank Plc, she efficiently processes over 100 transactions daily with an impressive 99.5% accuracy rate.

Her proactive approach to resolving customer inquiries has contributed to a 20% reduction in escalated issues and significantly improved customer satisfaction. Her collaboration with cross-functional teams has led to a 15% increase in the sales of bank products, underscoring her ability to contribute to business growth beyond core responsibilities.

Suliat began her banking career at Diamond Bank Plc, where she quickly distinguished herself through her effectiveness in managing customer transactions, achieving a 98% satisfaction rating, and consistently exceeding sales targets. Prior to her banking career, she honed her interpersonal and organizational skills as a Teacher at Self-Starters Montessori School and as a Bursar at Straight Path Muslim College, where she managed financial records and reporting with a high level of precision.

Her academic credentials include a Bachelor of Science in Economics from Bestower International University in Cotonou, alongside a Higher National Diploma (HND) and National Diploma (ND) in Banking and Finance from Lagos State Polytechnic and Kwara State Polytechnic respectively. She also holds a Professional Conduct and Ethics Certification from the Chartered Institute of Bankers of Nigeria (CIBN), further cementing her commitment to industry standards and ethical practices.

Suliat is highly proficient in CRM tools, Microsoft Office Suite, and banking software, making her adept at navigating digital tools to enhance customer experience and streamline operations. Her skill set spans transaction processing, financial reporting, team leadership, and performance optimization—all anchored in a customer-first mindset.

Outside of her professional pursuits, Suliat enjoys Politics,reading, traveling, and meeting new people—interests that reflect her curious mind and people-oriented nature.